It’s taken a while, but I’m finally starting to feel like I’m home. The problems of moving in seemed endless – missed calls for white goods delivery, missing boxes in the shipment, missing parts of just about everything I unpacked, missing stereo components, no signal for wireless internet, skyrocketing phone bills just to name a few – but they’re getting less bothersome now. I even have a real broadband connection of my own and now even the ability to watch my DVDs from every country.
I have to say that I’m disappointed with Australian customer service. I remembered it as being better than the bureaucracy of Bhutan and the uncaring Belgian style, but Optus has shown me that no country is perfect. After making me wait a couple of weeks before even attempting to activate my phone line, they put me through a couple of days of long mobile phone calls to tell them that I didn’t in fact have a phone line yet. The final insult was when they told me that I might be charged to have a technician come out to look at the problem, when in fact, it hadn’t been jumpered properly in the exchange – something I’d suggested could be the cause.
Now it’s time to get really serious about living my own life and finding the income to enjoy it.